At ART, every piece is crafted with intention and delivered with care. We want your experience—from order to unboxing—to reflect the same standard of quality we put into our collections.
Processing & Fulfillment

• Each order is prepared with precision. Please allow 2–3 business days for processing (excluding weekends and holidays).
• During collection drops or high-demand releases, processing may extend by 1–2 additional business days.
• Once shipped, you’ll receive a confirmation email with a tracking number so you can follow your order’s journey.

Shipping Methods & Delivery Windows

• Standard (U.S.): Estimated 3–7 business days
• Expedited (U.S.): Estimated 1–3 business days
• International: Estimated 7–21 business days, depending on location and customs clearance

Please note: delivery times are estimates provided by the carrier and may be impacted by external delays.
Tracking Your Order

• Tracking information will be sent once your order ships.
• Please allow 24–48 hours for tracking updates to reflect carrier movement.

Lost, Stolen, or Damaged Deliveries

• If your order is marked “Delivered” by the carrier but cannot be located, ART cannot assume responsibility. We recommend checking with neighbors or your local post office.
• Should your item arrive damaged, notify us within 7 days at [insert contact email]. We’ll review your case with care.

Eligibility for Returns

• Returns are accepted within 14 days of delivery.
• Items must be unworn, unwashed, and in original condition with tags attached.
• Items returned with signs of wear, damage, or without original packaging may not be accepted.

Non-Returnable Items

• Limited drops, pre-orders, and sale items are considered final sale and cannot be returned or exchanged.
• Accessories (such as hats or socks) are also final sale for hygiene reasons.

Exchanges

• Exchanges are subject to availability. If the item you requested is sold out, we may offer store credit or a refund instead.
• To secure your desired size or style, we recommend placing a new order and returning the original item.

Refunds

• Approved returns will be refunded to your original payment method within 5–10 business days after inspection.
• Shipping fees are non-refundable.

Return Shipping

• Customers are responsible for the cost of return shipping.
• We recommend using a trackable shipping method to ensure your return arrives safely.
• ART is not responsible for returns lost in transit.

Damaged or Incorrect Orders

• If your order arrives damaged or incorrect, contact us within 7 days of delivery at (art.mfb7@gmail.com) We will make it right.

At ART, every garment is part of a story bigger than fashion. By respecting our return standards, you help us protect the exclusivity and meaning behind each piece.